CI Class Manager Module

[bwalls]

Hello ServiceNow Community,

      I'm trying to grant access for our Asset Manager to the CI Class Manager module under Configuration.   I added the role needed to the "CI Class Manager" module and they can now see the option on the left nav menu, but when they click on it they get the error "you do not have permissions to this application".   Reaching out to the community to ask what I could be missing here.   Any help would be greatly appreciated...

[sachin_namjoshi]

Please note that only below roles has access to class manager module.

itil_admin, personalize_dictionary, itil

Regards,

Sachin

[Klara1]

Hi,

I've got itil role and I am not able to see the CI Class Manager. Do I need to have another role?

[Uncle Rob]

Be really careful here.   Is your ASSET manager going to be altering your CMDB classes and properties?

[rohantyagi]

Because they may not have access to configuration table (cmdb_ci). You may want to add a read acl to it.

Adding a role to module only gives access to the module, not the underlying records in that module. That is still controlled by table level ACLs