Hi all,Description: Parent Assignee can write state while activeCondition: Active = true AND (user is in parent records “assigned to” field OR User is a member of the parent records “assigned group”) can we achieve this by using condition i tried but...
I have used below script to check the devicehash and if it consist any value it can go further otherwise it should wait until it get the value. Please check below otherwise suggest me another base practice if any? var devicehash = fd_data.trigger.req...
When exporting data from sys_choice table on excel or CSV, if the Value of a record is -5 Then on export is is taking as '-5. The same is happening on PDI instance as well. Anyone have any idea on this.
Hi All,I want a list field in UI page .For now, I have created a reference field in UI Page :g:ui_reference name="my_approvers" query="type=a77ffd0b0fa8b2006ad03e7ce1050ead" id="u_name" table="sys_user_group" style="width:180px"/>I want to change it ...
Not sure if this is possible, but we keep having users e-mail the service desk rather than logging into their account and logging a ticket. This then misses important detail into the callers information ie location region centre etc which are part of...
I want to check if (URL = <keyword>){ then do this} .. so we already have a script include? so i need add just one condition like this in the existing script?
Hi Everyone I have a requirement that if a field called Auto Approve on the Change Request form is set to true, and my decision table evaluates to true, then auto approve any approvals that might be generated. If possible i would like to have this ru...
Hi Expert, I have created a SLA on sc_task table and trigger condition set when catalog task state is open. Whenever I submitted Request, Task get created but SLA is not getting attached to it. I have checked the related list on catalog task table. ...
Hi Community, I have to create few PA reports where i have some formulas involved for example i want to get the %age of active POs in my custom table. So, first i want to get the count of non empty active POs and then i need to get the total number o...
Hi All,I configured the SOW overview using the UX Client Script Include named "SowIncidentLandingPageUtils".At start, everything worked fine but now I get an error - "This data visualization is not configured yet".In addition when I navigate to this ...
Hello, I have been looking for an attribute that could restrict the file extensions for the File Attachment field type on a table level, not on a global level (in order to only allow PDFs to be attached) but couldn't find any. Are you aware of any so...
こんにちは、村田の毛です。11月末本番リリース予定がありますが、いくつ質問をさせてください。①本番リリース前に、指定時間にバックアップを貰えますでしょうか？②本番リリース前時に、service nowをユーザーに利用させてくださいですが、何か手段がありますか？
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Hi All, I have added a catalog item on portal page. But I want catalog must open on that page so that I can raise request straight from that portal page. Please find the attachment and reply asap. Thank you
