In one of my test case I have a use case where I want to test the field "state" does not show the value "in progress" in dropdown options available and can show the rest of values such as "open, cancel, close". What step I can use here?I tried set fi...
When i export the particular form it is reverting to blank page.I am checking the properties actually but i couldn't get the logic so please help me out, what should be checked and how can i solve this Export to PDF problem.
Hi Team,convert description value into objects and then push to array.In the format of [ {Incident : INC0010014, Affected User : Abraham Lincoln, Priority : 2 - High, Assignment Group : Application Development},{ Incident : INC0010020, Affected User ...
We have built some functionality using the MSTEAM "post incident detail' OOB Action in Servicenow Flow designer to post incidents to the relevant Teams Channel based on the relevant webhook configured for a channel in teams.We recently got a notifica...
Im trying to figure out how to pass information from a text box from the approval widget to a ticket (REQ/RITM/INC). I have read all the forum posts and was able to get the text box added to the HTM code, however I can for the life of me figure out h...
Hello everyone! My company is currently working on implementing ServiceNow and part of this process is our PagerDuty integration which we use for off-hours critical incident notification, alerting, and handling. The integration works well out of the...
Hello All, I have a requirement to create a catalog item which will be submitted with an excel sheet attached. In the excel , there will be list of KB articles and their corresponding managers list to be updated. Once, catalog item is submitted, the...
Hi All, I am new to Service Portal development. I have a below requirement to work onCreate a portal page with a single widget.widget should get the created record number from the url and the id for the catalog item submittedwidget needs to lookup th...
Hi All, I am trying to login to HI Portal for Support, however my account is showing locked.
I have created a section called 'Cancel Information' on Demand table, and a UI action 'Cancel Demand'. Section 'Cancel information' need to be visible when clicked on cancel demand button, how can I achieve this? UI action code: quick help would b...
Hi, I have a requirement to create an inbound action on demand table, when user reply via outlook email that need to update in demand work notes, how can I create one? please help me with a code. Thank you
Recently we have noticed on our iPad walkup kiosk, the ipad keyboard covers up the use input fields. Has anyone experienced this, or know of a way around it? as a temporary solution we have the keyboard minimized and dragged above the fields, but thi...
Hello, I need to create a business rule that will count how many requests for the same catalog item any user has raised and display that as a message on a RITM form. I've come up with something like this:var aggrequest = new GlideAggregate('sc_req_it...
Hi Everyone,I have performed the dashboard(platform analytics) migration recently in Xanadu version. Post migration I have encountered below issue. Could you please help me on this?1. "Global" option is missing on global search dropdown list. When us...
Can anyone help me with the script for an action where the number of days can be added to the date.Input: Date, No of daysOutput: DateScript needs to: add Date + No of days and return date
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