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CI or application outage

amandaparso
Tera Contributor

How do you calculate planned outages (from changes) in month for CI or application  

3 REPLIES 3

abbasshaik4
Tera Sage

Hello @amandaparso,

 

Please refer to the link below:
Managing Outages within a Service Management Envir... - ServiceNow Community

 

If it is helpful, please mark it as helpful and accept the correct solution by referring to this solution in the future it will be helpful to them.

 

Thanks & Regards,

Abbas Shaik

Tanushree Maiti
Tera Patron

Hi @amandaparso 

 

Check these documentations:

Managing Outages within a Service Management Environment

https://www.servicenow.com/docs/r/it-service-management/service-portfolio-management/SPM2-view-avail...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Dr Atul - LNG
Tera Patron

Hi @amandaparso 

 

The best way is Service commitment

 

https://youtu.be/mWqliFLHRLM

 

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