Clone Instance

Yogita11_
Tera Contributor

‎11-08-2024 05:40 AM

Does anyone know how to configure cloning so that the Employee Center is also cloned? Currently, our clone process does not include the portal, and it remains with the old configurations.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-08-2024 05:46 AM

Hi @Yogita11_ 

 

In Clone profile we mention which tables need to exclude or preserve from clone. Please check the same or if prod also has old config it means you need to enable the required properties to enable new look n feel. Please share screenshot what is old config in your instance. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Yogita11_
Tera Contributor
In response to Dr Atul G- LNG

‎11-10-2024 10:13 AM

Hi,

PROD have the different configurations and Dev have different. But when we do the clone simply PROD is not reflecting there.

Do you have any idea, which table or what configuration should I do in clone profile so the portal is also get cloned?

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Yogita11_

‎11-10-2024 12:09 PM

Hi @Yogita11_ 

 

Clone means copy and paste. Please check the clone profile --> preserve and excluded tables. If the table is either of this, then clone will not override.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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