Major Incident Management to add additional fields
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11-07-2024 11:31 PM
Hi all,
Could anyone help me confirm if there is an out-of-the-box field in MIM that displays the Major Incident Manager in the workbench?
Thank you
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Major Incident Management
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11-08-2024 02:53 AM
Not sure what is your exact question.
an out-of-the-box field in MIM that displays the Major Incident Manager in the workbench?
Atul: All fields are OOTB only, what field you are looking for?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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11-09-2024 09:17 PM
is there a field to capture/that captures major incident manager?
As of now it shows the fields as below in work bench, would like to add Major incident manager also here.
Thanks you
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11-10-2024 12:15 PM
No, OOTB no field to capture that field. You need to create a custom field for same.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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