Major Incident Management to add additional fields

Vamshi_ch123
Tera Contributor

Hi all,

 

Could anyone help me confirm if there is an out-of-the-box field in MIM that displays the Major Incident Manager in the workbench?

 

Thank you

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Vamshi_ch123 

 Not sure what is your exact question.

 

 an out-of-the-box field in MIM that displays the Major Incident Manager in the workbench?

Atul: All fields are OOTB only, what field you are looking for?

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hi @Dr Atul G- LNG 

is there a field to capture/that captures major incident manager?

As of now it shows the fields as below in work bench, would like to add Major incident manager also here.

Vamshi_ch123_0-1731215765189.png

 

 

Thanks you

Hi @Vamshi_ch123 

 

No, OOTB no field to capture that field. You need to create a custom field for same.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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