CMDB Discovery

[NicoleHollihan]

We have just implemented CMDB at our organization. We are currently only using ServiceNow Discovery. Most of my CIs "Created by" show up as MID-SERVER. Which is what we want. However, I have some that are "Created by" SYSTEM. What does System mean? Why does it not say MID-SERVER?

Thank you

Nikki

[Ravi Chandra_K]

Hello @NicoleHollihan 

Check the "discovery_source" is a field on the CI to know how the CI was discovered.

anywhere Created/Updated by shows as "system", high chances that there might be a Server Side script (like BR)

Please Mark this answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra 

[kavathekara]

Hello @Ravi Chandra_K can you please help me with below query.

How we can configure midserver ( How can I change username of mid server ) credential. Since I same username is used by mutiple midserver. 

Thank you

Abhishek

 

[Ravi Chandra_K]

Hello @kavathekara 

Please refer the below article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0692709

Kind Regards,

Ravi