There are several ways to integrate the Configuration Management Database (CMDB) between two ServiceNow instances. The best approach will depend on your specific requirements and the resources available to you. Here are a few options to consider:
Use the ServiceNow CMDB Integration application: This application is designed specifically for integrating CMDBs between ServiceNow instances. It allows you to define the data you want to replicate, and it uses a bidirectional data flow to keep the CMDBs in sync.
Use the ServiceNow Data Replication (SDR) application: This application is designed for replicating data between ServiceNow instances, and it can be used to replicate CMDB data as well. It allows you to define the data you want to replicate, and it uses a scheduled data flow to keep the data in sync.
Use the ServiceNow REST API: You can use the ServiceNow REST API to replicate CMDB data between two ServiceNow instances. This involves writing a script or application that makes API calls to retrieve and update data in the CMDB.
Use a third-party integration tool: There are several third-party tools available that can be used to integrate the CMDB between ServiceNow instances. These tools typically offer a range of integration options and can be configured to meet your specific requirements.
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Regards, Gunjan Kiratkar 2X ServiceNow MVP Community Rising Star 2022 Youtube : ServiceNow Guy
@Gunjan Kiratkar Would you please elaborate more on the first option - the ServiceNow CMDB Integration application? Is this a native ServiceNow app or third party. Please provide a link or some more info. Thank you!
Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks! Martin Ivanov ServiceNow MVP 2023, 2024
Hi, The design of your integration all depends on the target system cmdb, wheather both are exactly same or there are too much transformation needed to populate the data, is it a pull mechanish or a push from the source system.
