Configure Maintenance and Black out Schedule

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ITSM SIMULATOR, HELP!!

Maintenance and blackout schedules should be defined and available in the system so that change requesters understand when a change can be implemented and when they should not be implemented.

1. Create a maintenance schedule named: "Data Center - Maintenance Weekend Schedule".

a) Should be applied to all "Network", "Unix Server", and "Linux Server" CI classes.

b) Create a schedule entry for all day, every Monday (repeating weekly) until the end of the year as part of this schedule.

2. Create a blackout schedule named: "Monthly Freeze/Blackout Period".

a) Should be applied to all CI classes.

b) Create a schedule entry for every 3rd Thursday of each month (repeating monthly), until the end of the year as part of this blackout schedule.

 

Can someone point out what's wrong here???

 

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21 REPLIES 21

tonyservian
Tera Contributor

 

 

 

 

I'm doing this lab and the answer is:

"Task Result: Failed

Please validate the Data Center - Maintenance Weekend Schedule maintenance schedule was created correctly. Have you included all three classes required?"

And the steps I have taken are the ones I attach in images.
Can someone help me please? 

 

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Please also attach the Question for this. It might not be the same question.

Your configuration appears to be correct but it seems you created the maintenance schedule on a blackout schedule menuschedules.png

amol_joshi
Tera Contributor

Maintenance and blackout schedules should be defined and available in the system so that change requesters understand when a change can be implemented and when they should not be implemented.

1. Create a maintenance schedule named: "Data Center - Maintenance Weekend Schedule".

  a) Should be applied to all "Network", "Unix Server", and "Linux Server" CI classes.

  b) Create a schedule entry for all day, every Monday (repeating weekly) until the end of the year as part of this schedule.

2. Create a blackout schedule named: "Monthly Freeze/Blackout Period".

  a) Should be applied to all CI classes.

  b) Create a schedule entry for every 3rd Thursday of each month (repeating monthly), until the end of the year as part of this blackout schedule.

Hint: Validate the Source field is set to the proper value!

amol_joshi
Tera Contributor

I created blackout schedule under the maintenance schedule. That was the biggest problem.