Configure Maintenance and Black out Schedule

Community Alums
Not applicable

ITSM SIMULATOR, HELP!!

Maintenance and blackout schedules should be defined and available in the system so that change requesters understand when a change can be implemented and when they should not be implemented.

1. Create a maintenance schedule named: "Data Center - Maintenance Weekend Schedule".

a) Should be applied to all "Network", "Unix Server", and "Linux Server" CI classes.

b) Create a schedule entry for all day, every Monday (repeating weekly) until the end of the year as part of this schedule.

2. Create a blackout schedule named: "Monthly Freeze/Blackout Period".

a) Should be applied to all CI classes.

b) Create a schedule entry for every 3rd Thursday of each month (repeating monthly), until the end of the year as part of this blackout schedule.

 

Can someone point out what's wrong here???

 

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21 REPLIES 21

Sudhakar raju
Tera Contributor

Create the backout entry in table "cmn_schedule_blackout" and then create the schedule, and the main thing is in when condition select the 3rd week Thursday date then , refer the below captures.

 

Create the backout entry in table "cmn_schedule_blackout" and then create the schedule, and the main thing is in when condition select the 3rd week Thursday date then , refer the below captures.

Sudhakarraju_0-1742749666878.png

 

reza1921
Tera Contributor

1. Make sure you are creating the scheduled under correct modules.

 

i.e. Monthly Freeze/Blackout Period under the blackout schedule and Maintenance Weekend Schedule under maintenance schedule.

 

2. for the blackout schedule make sure the repeats is set to monthly and repeats every 1 month. For the when date, choose a third thursday of the current month.

JP Tagarda
Tera Contributor

please notice that when adding a schedule you need to ensure that blackout sched is in the correct module

JPTagarda_0-1744749259977.png

 

 

yasserbouat
Tera Guru

For all people who are stuck at this task : 


Maintenance schedule : 

yasserbouat_4-1747908769527.pngyasserbouat_5-1747908812666.png

 

Blackout schedule : 

yasserbouat_3-1747908648897.png

 

yasserbouat_0-1747908528908.png


and it worked : 

yasserbouat_1-1747908565497.pngyasserbouat_2-1747908586065.png



I hope it helps.