Configure Maintenance and Black out Schedule

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-21-2021 01:04 PM
ITSM SIMULATOR, HELP!!
Maintenance and blackout schedules should be defined and available in the system so that change requesters understand when a change can be implemented and when they should not be implemented.
1. Create a maintenance schedule named: "Data Center - Maintenance Weekend Schedule".
a) Should be applied to all "Network", "Unix Server", and "Linux Server" CI classes.
b) Create a schedule entry for all day, every Monday (repeating weekly) until the end of the year as part of this schedule.
2. Create a blackout schedule named: "Monthly Freeze/Blackout Period".
a) Should be applied to all CI classes.
b) Create a schedule entry for every 3rd Thursday of each month (repeating monthly), until the end of the year as part of this blackout schedule.
Can someone point out what's wrong here???
- 7,933 Views
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-23-2025 10:07 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-23-2025 10:08 AM
Create the backout entry in table "cmn_schedule_blackout" and then create the schedule, and the main thing is in when condition select the 3rd week Thursday date then , refer the below captures.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-25-2025 09:37 PM
1. Make sure you are creating the scheduled under correct modules.
i.e. Monthly Freeze/Blackout Period under the blackout schedule and Maintenance Weekend Schedule under maintenance schedule.
2. for the blackout schedule make sure the repeats is set to monthly and repeats every 1 month. For the when date, choose a third thursday of the current month.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-15-2025 01:34 PM
please notice that when adding a schedule you need to ensure that blackout sched is in the correct module
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-22-2025 03:13 AM
For all people who are stuck at this task :
Maintenance schedule :
Blackout schedule :
and it worked :
I hope it helps.