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Schedule Entry creation errors for blackout/maintenance windows

RC19
Tera Expert

Hi All,

 

I want to create a blackout schedule for change request which I want to run on every weekday, but when I add repeat interval & save the form, it always throws an error as below. can you please help on how to make my schedule to repeat every weekday.

 

RC19_0-1788871748471.png

 

1 ACCEPTED SOLUTION

Hi @RC19 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0752922

 

Cause

You are creating a repeating schedule entry with When and To values that are not on the same day. 

Resolution

Make sure that the When and To values on the schedule entry are for the same day

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Could you please add a larger screenshot or paste the error message here? @RC19 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Hi Atul,

 

Error is as below:

The repeat type and date range results in overlapping events - please change to avoid overlaps
Invalid update

Hi @RC19 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0752922

 

Cause

You are creating a repeating schedule entry with When and To values that are not on the same day. 

Resolution

Make sure that the When and To values on the schedule entry are for the same day

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************