Configure Maintenance and Black out Schedule

Community Alums
Not applicable

ITSM SIMULATOR, HELP!!

Maintenance and blackout schedules should be defined and available in the system so that change requesters understand when a change can be implemented and when they should not be implemented.

1. Create a maintenance schedule named: "Data Center - Maintenance Weekend Schedule".

a) Should be applied to all "Network", "Unix Server", and "Linux Server" CI classes.

b) Create a schedule entry for all day, every Monday (repeating weekly) until the end of the year as part of this schedule.

2. Create a blackout schedule named: "Monthly Freeze/Blackout Period".

a) Should be applied to all CI classes.

b) Create a schedule entry for every 3rd Thursday of each month (repeating monthly), until the end of the year as part of this blackout schedule.

 

Can someone point out what's wrong here???

 

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21 REPLIES 21

For me it is an error in the evaluation as this is correct condition but it is assessed as error. 

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NolitoC
Tera Contributor

There are 2 different lists "Maintenance Schedules" and "Blackout Schedules" from menu when doing All > Change > Schedules.

Make sure you're on the appropriate list when creating each schedule