Configure mandatory fields on an incident form (Task 2) ITSM Simulator

[Guichard C]

I've completed Part 1 but don't know where to start to complete Part 2 for the IU Policy

[MiriamSch_]

Hold CTRL and mark both

[Guichard C · Accepted solution]

I see but how do I find this photo or navigate to this screen?

[Musab Rasheed]

Hi,

You need to create UI policy for that by using 'Not one of' operator, Please go through below video and write UI policy and validate, It won't be good if I give you complete solution here. 🙂

https://www.learnnowlab.com/UI-Policy/

Mark my answer as correct if that helps.

[Community Alums]

Hi 

actually i am getting error on part 1:

Please validate that fields inherited from the task table are mandatory on the incident form only.

but i did all the fields mandatory [ Caller, Category, Subcategory, Configuration item, Assignment group and Short description ] but still getting error in part 1.

can you help me with this 

Regards

Jyothinath

[CaroKo]

Hey, the same for me. Were you able to solve the issue?