Configure mandatory fields on an incident form (Task 2) ITSM Simulator

[Guichard C]

I've completed Part 1 but don't know where to start to complete Part 2 for the IU Policy

[rukshanakir]

Hey hi, I tried to use the 'is not one of' operator but I'm unable to select both new and cancelled within a single condition. Could you please help me with this. Did anyone encounter such a problem?

[MiriamSch_]

Hold CTRL and mark both

[AhmadAmmarS]

Try selecting them while holding the ctrl button on your keyboard!

[Guichard C · Accepted solution]

I see but how do I find this photo or navigate to this screen?

[Musab Rasheed]

Hi,

You need to create UI policy for that by using 'Not one of' operator, Please go through below video and write UI policy and validate, It won't be good if I give you complete solution here. 🙂

https://www.learnnowlab.com/UI-Policy/

Mark my answer as correct if that helps.