Configure mandatory fields on an incident form (Task 2) ITSM Simulator

Guichard C
Tera Contributor

I've completed Part 1 but don't know where to start to complete Part 2 for the IU Policy

 

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1 ACCEPTED SOLUTION

Guichard C
Tera Contributor

I see but how do I find this photo or navigate to this screen?

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22 REPLIES 22

edramirez
ServiceNow Employee
ServiceNow Employee

Step 2 Worked! 

Step 1 did not work and I even went through the Incident table to double verify the fields are "Mandatory" and they are but still no dice on passing the Validation.

 

hmm interesting..

shivaniprab
Tera Contributor

same issue for me i have marked as mandatory for fields of incident and which ever was inherited from task have marked it using dictionary override. But still not able to validate the task

Hi, did you resolved this issue? I am facing the same issue. I have made all the mentioned fields mandatory but still getting error "Please validate that fields inherited from the task table are mandatory on the incident form only."