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Converting from LDAP to LDAPS

Mike McCall
Giga Guru

‎08-31-2015 08:22 AM

I've been reading through the Wiki and the Community, but I just cannot figure out why I'm unable to successfully move from LDAP to LDAPS.

Right now, we have a working [un-encrypted] LDAP connection (and we have a VPN tunnel setup, if that's relevant). I uploaded and validated a new certificate, but as soon as I check the SSL box, I get the following error:

"Server Operational Status is false
Verify server address and port are correct and accessible"

What am I not doing (or doing wrong)?

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bernyalvarado
Mega Sage
In response to Mike McCall

‎09-02-2015 07:25 AM

Hi Michael, as for the cert, you will then need to create a new one.



As for the actual troubleshooting the first step is to make sure that externally (within your VPN setup) you can reach the AD server in the 636 port. For this you can use a network utility and test your 636 port or do a port scan.



Often common issues are found in the firewall. You need to make sure that your firewall have given access in port 636 to the IP ranges (for any of the data centers used for your instance).



Thanks,


Berny


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