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10-28-2024 01:12 AM
Hi all,
I am looking to find a way to assign users a copilot license through catalog item.
The way I could think of was using MS Graph API of which API involves LicenseAssignment.ReadWrite.All.
Though I want to try it myself, I haven't got my account permission.
Do any of you have any idea how I can realise this?
Solved! Go to Solution.

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10-29-2024 04:10 AM
Possible yes, but based on Microsoft best practice, it should be done using groups not assigning licenses directly
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05-15-2025 01:47 PM
Hi @TomohiroT
i have similar biz requirements. Biz team wish to allocate and manage copilot licenses using servicenow. I’m need guidance on the approach to the solution. We have ITSM pro and Csm in use as now.
appreciate your help tx
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05-15-2025 09:58 PM
Hi @NishONish,
We are currently implementing the copilot license assignment with the aforementioned way (i.e. Graph API). Also as @Kieran Anson suggested, we have used the security group to assign license to the users. We made the action that involves API connection in the flow designer, the trigger of which comes from the catalog item. It looks like it is working well at the moment.