Incident

[Bhavani1995]

As an Incident Manager

I want to display the Additional Comments section on the Incident Management and Service Operations Workspace forms

So that Callers and Affected Users can view those comments in Purple Gateway

[SumanthDosapati]

@Bhavani1995 

You can configure Activity Stream in workspace for that.

Follow this docs link.

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

[Dr Atul G- LNG]

Hi @Bhavani1995 

It is already available out of the box on the form and WS. Where would you like to display this?"

[Bhavani1995]

This should be displayed when state is canceled

[Dr Atul G- LNG]

It is already there, please share some screenshot.