Copy change details in the change task
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‎09-30-2024 12:46 AM
Hi All,
I have a requirement to create a UI action to copy change Planned start and end date, short description, description in the change task.
Please help in this.
Thanks,
Sam
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Change Management
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‎10-02-2024 10:34 AM
@Samiksha2 have you updated ui action?
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‎09-30-2024 01:30 AM
Hi @Samiksha2
OOTB, when you create the change task from change, few fields already get copied and you can modify the same UI action to add dates as well.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎09-30-2024 02:11 AM
Hi @Dr Atul G- LNG ,
There is no UI action written for Change Task OOTB.
Thanks,
Sam
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‎09-30-2024 02:14 AM
Hi @Samiksha2
I am referring to this UI action
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎09-30-2024 02:15 AM
Hi @Dr Atul G- LNG ,
I checked that as well. No fields are been copied to change task from change.
Thanks,
Sam