copy incident

[pramn]

We have a requirement copy Incident 

we have OOB UI action 

when we have copied the same function and  use this as a  button 

It is not working at all , can some one please guide me how do i fix this ?

[ShubhamGarg]

Hello @pramn ,

Can you elaborate a bit more? Which UI action you copied? What are you trying to achieve?

Pls attach code snippet to help you further.

Regards,

Shubham

[pramn]

Copied -copy incident

we want to use as a button on Incident form to coping incident.

[ShubhamGarg]

May I know why are you not using OOTB UI action? What is the business use case?

Can you provide screenshot of complete UI action (condition & script)?

Regards,

Shubham

[pramn]