Copy ritm variable details to ritm description

[busireddy]

Hi all, 

Could any one help me with script, I want to copy the variables and variable values to ritm description field via background scrip

[Jaspal Singh]

Why background script? Is this for one time activity.

var ritmis=new GlideRecord('sc_req_item');
ritmis.addQuery('number','RITM....');//Replace RITM number correctly
ritmis.query();
gs.print(ritmis.getRowCount());
while(ritmis.next())
{
ritmis.description=ritmis.variables.description1;//replace description1 with variable name for description
ritmis.update();
}

[Kartik Sethi]

Hi @busireddy 

To accomplish your requirement, you can use the below-provided code in Business Rule:

Name: Copy Variables to Description

When: Before

Insert: True

Condition: Item ► is not empty (or Item ► is ► <your required Catalog item>)

Script:

(function executeRule(current, previous /*null when async*/ ) {
	var desc = current.description;
	var descAppend = '';
        for (var prop in current.variables) {
            if (current.variables.hasOwnProperty(prop)) {
                descAppend += prop + ': ' + current.variables[prop];
            }
        }
	
	desc += '\n\nVariables Data:\n' + descAppend;
})(current, previous);

---

Please mark my answer as correct if this solves your issues!

If it helped you in any way then please mark helpful!

Thanks and regards,

Kartik

[Kartik Sethi]

Hi @busireddy 

Was I able to provide a solution to your question?

If yes and if my answer helped you out then please mark my answer as correct/helpful, so that other community members facing similar issues might get help.

Thanks and regards,

Kartik

[Ankur Bawiskar]

@busireddy 

so this is for existing RITMs where description field is not having the variable information

You can use this sample script for 1 record and then run it for all

var ritm = new GlideRecord('sc_req_item');
ritm.addEncodedQuery("descriptionISEMPTY");
ritm.setLimit(1); // first test for 1 record and then comment this line
ritm.query();
if(ritm.next()){
	var arr = [];
	var variables = ritm.variables.getElements(); 
	for (var i=0;i<variables.length;i++) { 
		var question = variables[i].getQuestion();
		var label = question.getLabel();
		var value = question.getDisplayValue();
		if(label != '' && value != ''){
			arr.push(label + ' : ' + value + '');
		}
	}
	ritm.description = arr.toString();
	ritm.update();
}

Regards
Ankur