costs and savings associated with change tasks and CRs

rmcb · 3 weeks ago

To run reports on net costs or savings from implementing change, has anyone added currency fields associated with a specific Change Task or CR?

Dr Atul G- LNG · 3 weeks ago

Yes, there is a module in SAM called Change License Projection, where Change Management and SAM work together.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

Dr Atul G- LNG · 3 weeks ago

https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/change-management/c...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0851973

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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