Could you help on API to create a change request including ctask and outage record

[pradeepa_bo]

Could you help me with a service now API to create a change request including change tasks and outage record using scripted rest api? Below script is only creating change request, not ctask and outage.

(function process(request, response) {

    try {

        var reqBody = request.body.data;

        gs.info('Received Request Body: ' + JSON.stringify(reqBody)); // Debugging log

        // === 1️⃣ Create Change Request ===

        var changeGr = new GlideRecord('change_request');

        changeGr.initialize();

        changeGr.short_description = reqBody.short_description || 'Default Change Request';

        changeGr.description = reqBody.description || 'Generated via API';

        changeGr.type = reqBody.type || 'normal';

        changeGr.risk = reqBody.risk || '3';

        changeGr.assignment_group = reqBody.assignment_group;

        var changeSysId = changeGr.insert();

        if (!changeSysId) {

            response.setStatus(500);

            response.setBody({ error: 'Failed to create change request' });

            return;

        }

        gs.info('Change request created with sys_id: ' + changeSysId);

        // === 2️⃣ Create Change Tasks ===

        var taskSysIds = [];

        if (Array.isArray(reqBody.tasks) && reqBody.tasks.length > 0) {

            gs.info('Received tasks array: ' + JSON.stringify(reqBody.tasks));

            reqBody.tasks.forEach(function(task) {

                var taskGr = new GlideRecord('change_task');

                taskGr.initialize();

                taskGr.parent = changeSysId;  // FIXED: Correct relationship

                taskGr.short_description = task.short_description || 'API Task';

                taskGr.description = task.description || 'Task Description';

                taskGr.assigned_to = task.assigned_to || '';

                taskGr.assignment_group = task.assignment_group || '';

                //taskGr.priority = task.priority || '3';

                taskGr.state = task.state || '1';

                var taskSysId = taskGr.insert();

                gs.info('Task insertion attempt, sys_id: ' + taskSysId);

                if (taskSysId) taskSysIds.push(taskSysId);

            });

        }

        // === 3️⃣ Create Outage Record ===

        var outageSysId = null;

        if (reqBody.outage && reqBody.outage.ci) {

            gs.info('Received outage data: ' + JSON.stringify(reqBody.outage));

            var outageGr = new GlideRecord('cmdb_ci_outage');

            outageGr.initialize();

            // outageGr.ci = reqBody.outage.ci;

            // outageGr.outage_start = reqBody.outage.start || gs.nowDateTime();

            // outageGr.outage_end = reqBody.outage.end || '';

            // outageGr.impact = reqBody.outage.impact || '3';

           // outageGr.description = reqBody.outage.description || 'Outage due to change';

            outageGr.change_request = changeSysId;

            outageSysId = outageGr.insert();

            gs.info('Outage insertion attempt, sys_id: ' + outageSysId);

        }

        // === ✅ Return All sys_ids ===

        response.setBody({

            status: 'success',

            change_request_sys_id: changeSysId,

            task_sys_ids: taskSysIds,

            outage_sys_id: outageSysId

        });

    } catch (ex) {

        response.setStatus(500);

        response.setBody({ error: ex.message });

    }

})(request, response);

[PreethiRamesh]

Can you please share the payloads and logs