Create a business rule on issues to capture the last comments or worknotes added in a custom field “Last update”.
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02-22-2022 01:13 AM
Create a business rule on issues to capture the last comments or worknotes added in a custom field “Last update”.
Please share the code
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Incident Management
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02-26-2022 09:29 AM
Hi
Please let me know if you have a follow up query, else please mark my response as correct and close this thread for other.
Regards,
Shloke
Hope this helps. Please mark the answer as correct/helpful based on impact.
Regards,
Shloke
Regards,
Shloke