Create a change task upon risk question responses

[Neha21]

I need to create different change task depending upon response to question asked in change risk assessment.
Can someone please help me understand how this can be achieved?

[BrianProvencher]

Probably need more context here. There are several ways to accomplish this. A flow in flow designer probably makes the most sense. It can also be accomplished through a Business Rule or a Script Include, depending on the use case.

[Dr Atul G- LNG]

Hi @Neha21 

Yes, you can do it, but I’m not entirely sure if we can pick different questions from the risk assessment to create tasks. We may only be able to use the risk value to create the task. The risk assessment is stored in a different table, not in changes, so you would need to build a logic to use that assessment, read the questions and answers, and proceed accordingly. It can be done via a flow."