Good Afternoon,
We have had a request from our Incident Mgmt team to help them make some of there elements work smarter and with more ease of use (the usual requirements).
One such ask was linked to a self-service portal widget we have to display ongoing major incidents.
The ask was, can a button or link be added that would allow a user to trigger the creation of a child incident linked to the afore-mentioned major incident via a single click to effectively say - this impacts me too!!
Has anyone implemented anything similar or able to offer a workable solution???
All suggestions welcome
Thanks in advance
