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07-27-2023 11:36 AM
Hello,
Currently when I complete a story, I send an email to the BA that it is ready for testing I need to create an email notification that goes to our Business Analyst alerting her that there is a completed story that is ready to be tested (Testing Scrum Task). Please reply in simple language, I am still new at this, thanks!
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07-31-2023 03:45 AM
Hello @DeIvory Gordon
Greetings!
Any feedback on my reply? were you able to do this?
Please mark the answer as correct solution and helpful if helped.
Kind Regards,
Ravi Chandra
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07-27-2023 06:50 PM
Hello!
This is very easy task.
each notification that triggers runs in ServiceNow runs on specific tables.
You can go to Notifications, and open existing Notification on story table. rm_story.
In a similar way, create a new notification on (rm_scrum_task) table.
when to run; when the state is Ready.
who will receive : Assigned to
What will contain: content
after creating, you can create sample scrum task and check in email logs whether it's creating or not.
Please hit the thumb and Mark as correct based on Impact!!
Kind Regards,
Ravi Chandra.
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07-28-2023 06:45 AM
Hello @DeIvory Gordon
Greetings!
Any feedback on my reply? were you able to do this?
Please mark the answer as correct solution and helpful if helped.
Kind Regards,
Ravi Chandra
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07-31-2023 05:52 AM
Thank you Ravi!!!! I am just responding because I have had trouble logging in over the past few days.
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07-31-2023 03:45 AM
Hello @DeIvory Gordon
Greetings!
Any feedback on my reply? were you able to do this?
Please mark the answer as correct solution and helpful if helped.
Kind Regards,
Ravi Chandra