Create a Notification for the Agile scrum task

[DeIvory Gordon]

Hello,

Currently when I complete a story, I send an email to the BA that it is ready for testing  I need to create an email notification that goes to our Business Analyst alerting her that there is a completed story that is ready to be tested (Testing Scrum Task).  Please reply in simple language, I am still new at this, thanks!

[Ravi Chandra_K]

Hello!

This is very easy task.

each notification that triggers runs in ServiceNow runs on specific tables.

You can go to Notifications, and open existing Notification on story table. rm_story.

In a similar way, create a new notification on (rm_scrum_task) table.

when to run;  when the state is Ready.

who will receive : Assigned to

What will contain: content

after creating, you can create sample scrum task and check in email logs whether it's creating or not.

Please hit the thumb and Mark as correct based on Impact!!

Kind Regards,

Ravi Chandra.

[Ravi Chandra_K]

Hello @DeIvory Gordon 

Greetings!

Any feedback on my reply? were you able to do this?

Please mark the answer as correct solution and helpful if helped.

Kind Regards,

Ravi Chandra

[DeIvory Gordon]

Thank you Ravi!!!!  I am just responding because I have had trouble logging in over the past few days.

[Ravi Chandra_K · Accepted solution]

Hello @DeIvory Gordon 

Greetings!

Any feedback on my reply? were you able to do this?

Please mark the answer as correct solution and helpful if helped.

Kind Regards,

Ravi Chandra