How to configure notification for Survey interaction

Mounika B1
Tera Contributor

‎05-18-2026 03:40 AM

Hi Team,
I am trying to create a notification for survey interaction.
i have created the survey for interaction ,and now am trying to configure notification for survey in trigger \am unable to fine how to tag interaction table name,i have followed OOB Incident survey.but am unable to get interaction table name in task.type field.

MounikaB1_0-1779100741302.png

MounikaB1_1-1779100830993.png

 

 

Please help me how to configure.

 

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Tanushree Maiti
Tera Patron

‎05-18-2026 03:52 AM

HI @Mounika B1 

 

Try with 

 

https://www.youtube.com/watch?v=7hjysB0Wvd4&t=31s

How to set survey trigger condition!

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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Mounika B1
Tera Contributor

‎05-18-2026 05:51 AM - edited ‎05-18-2026 05:55 AM

Hi Tanusree,

 

I want to configure new custom notification condition, how to tag interaction table in notification for assessment in  survey in when to condition.am unable to tag interaction via dot walk-in. How to do that.

Thanks,
Mounika B 

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