Create a report on how long an approval sat with each approver

[rachelconstanti]

Hello Community,

We have many Service Request workflows that have multiple approvals.
How can I create a report to see how long an approval 'sat' with each approver?

Thank you,

Rachel

[Amit Verma]

Hi @rachelconstanti 

You can refer below posts which could be helpful:

https://www.servicenow.com/community/itom-forum/metric-for-approval-sysapproval-approver-table-to-re...

https://www.servicenow.com/community/itsm-forum/how-to-report-on-time-to-approve-requests/m-p/739379

Thanks and Regards

Amit Verma