create am anonymous self-service portal landing page

[Gerrity]

Hello,

Can I create a self-service portal landing page that is accessible by anonymous users?  Then I would like the user to have to authenticate once they request something that requires known user credentials.  ie: have an IT help page publicly viewable which includes all catalog items, request options, KB's, incident reporting, etc..  However, when a user then tries to log an incident or request something that requires it, they are prompted to login.

This way I am able to provide links to information accessible to anonymous users and perhaps a link to reset passwords outside of the SN password reset app.

If this is documented somewhere for the Madrid release, please point me in the right direction.

Thank you,

Jason

[asifnoor · Accepted solution]

Hi Jason,

Refer to this linkhttps://docs.servicenow.com/bundle/madrid-servicenow-platform/page/build/service-portal/concept/port...

This should help you.

Mark the comment as a correct answer and helpful if it helps.

[Brenda D]

Is this possible currently?  The link is broken.