what is difference b/w service now table and import set table??
what is difference b/w service now table and import set table??
Forum Posts
Resolved! Journal_input not saving data through script
Hi all,we have a custom table with few fields. Requirement is to the change one of the String fields (say Review comment u_review_comments) to a Journal input field to track changes to this field. I created a new Journal_input field. Its working fine...
I need to have the maximum time of 48 hours between Planned Start Date and Planned End Date On a Change Request. Would I need to script this or is there an easier method?
My manager has requested that a mandatory time of 48 hours be set between planned start and planned end date. If someone tries to go other it would alert that the requested end date has exceeded 48 hours. How can I implement this change?
please tell me the all modules of service now used in real time??
please tell me the all modules of service now used in real time??
How do I use an Onchange to insert the value of a reference field from the table I'm querying
Hi all, I'm relatively new to servicenow and javascript, any help would be amazing. I'm making a service catalog form and I'd like to populate a bunch of fields based on the input from a reference field (server table). However...
Multiple hardware models to single catalog item
We are working on Hardware asset management and our AM team wants us to hide the hardware models from the end user and have them only select Laptop or Desktop. Has someone done anything similar where multiple laptop/hardware models can link to a gene...
Resolved! WHAT IS DIFFERENCE B/W Approval-user&Approval-group&Approval-co ordinator & Manual Approval?
WHAT IS DIFFERENCE B/W Approval-user&Approval-group&Approval-co ordinator & Manual Approval?
Resolved! How to add a email address to a watchlist via client script when priority changes?
Hello community,So here is the requirements;When a user from a specific location creates a ticket or has a ticket created for them and it is priority high or critical, add a email address to the watch list.If the priority drops below a high/and or th...
Resolved! First name in mail notification
Below is the notification i need to give through mail. In this {User} i need to get only the first name . Ex: if {user} is John Cena it should display only Hi John,Hi ${user},A Request has been raised by ${from},.
Powershell API example
Hi All,It appears that the Powershell example inside the REST API Explorer tab is malformed, specifically:# Specify request body{request.body ? "$body = \"" :""}}{}"This line is not valid Powershell syntax. Can anybody help me out as to what this sho...
How is field mapping done in discovery
Hi,Problem statement- i have discovered virtual windows servers ,But the field "CI NAME" is being populated with the same value as the "MODEL NAME".I want to correct it so that the CI name is correct.Also I want to know how field mapping is done in d...
Major Incident Management Communication Application
One of the key components to managing a major incident is being able to communicate to all interested and affected parties. In my past life we had a tool, home grown, that was subscription based, meaning that people subscribed to the services, or i...
Resolved! Priority choice labels
HiHow to change priority choice list labels only for incident table? Can someone guide me step by step?
Incident Management Categories /Close Codes
Hi,We have two different companies that use Incident Management and Problem Management. Each company wants to see their own categories /subcategories /assignment groups / close codes.Is there a "simple" way to do this without seeing the other compani...
Embed a report to an external site?
Hey everyone, I would like to know if it is possible to embed a report to an external site. For example, instead of the end user having to create a report in ServiceNow, they would be able to view a live report from a Google site. I have tried i...
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