Create drop down field in incident table

Purushotham1992 · ‎02-26-2024

Hi ,

--> Create Field "Point of Failure" Drop down
1.Internal to Core Network
2. External before
3. External at or after

if 2 or 3 is chosen from the "Point of Failure" field a new drop down box should show under the Point of Failure called "External Location" that is Required

--> Create field "External Location"
1. External location- In local LEC network
2. Other

If 2 (Other) is Chosen on the External Location field

-->Create a Free Form text box ( 150 characters) Called "Explain External Location" this can be placed under External location and Should be Required.

Thanks in advance

swathisarang98 · ‎02-26-2024

Hi @Purushotham1992,

Please follow the below instruction,

Creating the 3 fields

1.Navigate to incident.LIST table

2.Configure Form Design

3.Create 3 fields

Adding Choice value for each field of type Choice

1.Load the incident record page

2.Right click on "Point of Failure" -> Configure Dictionary

3.Add choices

Create UI policies (2)

1.if 2 or 3 is chosen from the "Point of Failure" field a new drop down box should show under the Point of Failure called "External Location" that is Required

2.If 2 (Other) is Chosen on the External Location field

-->Create a Free Form text box ( 150 characters) Called "Explain External Location" this can be placed under External location and Should be Required.

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

View solution in original post

Purushotham1992 · ‎03-05-2024

Hi @swathisarang98

Above answer is working fine but

if i changing the point of failure field or external location field data is not clearing in

Explain External Location filed

Thanks in advance