create notification P1 or P2 or the priority changes to P1 or P2
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‎01-31-2025 03:32 AM
create notification P1 or P2 or the priority changes to P1 or P2
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‎01-31-2025 03:40 AM
Hi @AJAYKUMAR G
Try this way
else need to use these condition in 2 different notifications.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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‎01-31-2025 03:43 AM
Hi Create a Notification using following step:
Click on Email > Notifications > New then fill the form with field: Name, Table, when to send (select trigger for notification - when the Priority field is either set to P1 or P2, or when the Priority changes to P1 or P2).
Set Notification Recepiens.
Email content configuration.( e.g. Number: ${number})
and lastly 'Save'.
find out link for reference: https://developer.servicenow.com/dev.do#!/learn/learning-plans/xanadu/new_to_servicenow/app_store_le...
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‎01-31-2025 04:07 AM
Hi @AJAYKUMAR G ,
Follow below steps.
1. Navigate to notification table and create new.
2.
And then update the table on which you want to trigger the notification.
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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
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Runjay Patel - ServiceNow Solution Architect
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LinkedIn: https://www.linkedin.com/in/runjay
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