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‎11-28-2018 10:08 AM
I need to create a dependency between the business service and assigned group fields, this in order that only certain groups can be assigned to certain incidents with a certain business service, for example. Business service 1> group 1, group 2 business service 2> group 1, group 3 when the incident has business service 1, only groups 1, 2 and not 3 could be assigned if the incident has business service 2, only group 1.3 could be assigned and not 2. can you please help me how to do it? Greetings.
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Incident Management
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‎12-05-2018 01:25 PM
I send my solution in the attached document.
The document is in Spanish.
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‎12-05-2018 01:25 PM