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Date format in catalog form

How can i convert the Any date format mm-dd-yyyydd/mm/yyyydd-mm-yyyydd.mm.yyyyyyyy-mm-dd     to     yyyy-mm-dd. I have a date field in catalog item form whatever the date format is user selecting it needs to be set in "  yyyy-mm-dd". In ServiceNow us...

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Resolved! How do I access the Change Conflict Calendar

Is there a Change Calendar to see all changes at a daily,weekly and monthly view?  I keep seeing articles on a change conflict calendar, but it is not visible to me.  We currently do not have an CIs imported, I am wondering if that is the issue.  

How to Trigger an email from list view (multiple selection) UI actions

Hi Team,Please suggest a best practice to trigger an email to users for the selected records from list view using UI actions. Example : when multiple records selected and UI action 'Send reminder' should send email to the assigned to users for the se...

Community Alums by Community Alums  
  • 450 Views
  • 3 replies
  • 0 helpfuls

Query knowledge articles based on Qwnership groups

I am trying to retrive the list of knowledge articles owned by the support groups the logged in user is part of,but I am getting an empty result. Please correct my mistake var ka_group = gs.getUser().getMyGroups();var gr = new GlideRecord('kb_knowled...

DivyaNarayG by Tera Contributor
  • 542 Views
  • 4 replies
  • 0 helpfuls

Data in the CMDB

Hi Team, I want to know from where ServiceNow fetch the data into the cmdb tables and How. and where data stored in at data centers of ServiceNow or Organizational data centers. and I know cmdb table extends cmdb_ci table, I analyzed that both tables...

Vyanktesh08 by Tera Contributor
  • 262 Views
  • 1 replies
  • 0 helpfuls

Resolved! Restricting access to create change requests

Hello,I am looking for a way that we can remove users from the change management module who are not operating within the guidelines (leaving change requests open past the Planned end date, etc.).I have previously heard of a system where groups named ...

Date/Time field is not visible

Hi All, I am facing an issue in incident for and it is happening for only one user. The incident form showing only field label for all Date/Time fields not the value. I have highlighted the fields in yellow. Please help me out, Thanks.! @Ankur Bawisk...

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Praneeth CR by Tera Contributor
  • 1218 Views
  • 13 replies
  • 1 helpfuls

Resolved! FedEx Integration (Tracking details)

Hello Everyone, Does anyone have any idea ho to proceed with FedEx Integration, whether it is rest or soap message. Please let us know if anyone did this integration.

Yogita11_ by Tera Contributor
  • 1660 Views
  • 2 replies
  • 1 helpfuls

Trigger a Business Rule to setup 2 followup events

Hello Everyone I want to trigger a notification for incident which is not closed which "Due date" is past 5 days the notification should trigger 1st time. after the again second notification should trigger after 10 days for those which are still not ...

Rakesh40 by Tera Contributor
  • 304 Views
  • 1 replies
  • 0 helpfuls