Create Request/RITM via API

[CA5]

@Ankur Bawiskar  Could you please provide me step by step instructions to create Request/RITM in servicenow Instance via Rest API from third party tool.

Note: First, request form will be submitting on third party tool and it should create a request in servicenow instance with same form data [payload will be provided to insert or create request in servicenow instance].

How can we achieve this requirement?

Link

[Anik]

@Ankur Bawiskar  Is it possible to push variables into the variable pool of RITM through APIs?? If yes, how can this be achieved?

[Abhishek Manch2]

Hello @Ankur Bawiskar ,

Thanks for the above detailed explanation in the response body we are getting request number, is there any way I can get the RITM number. 

Thanks,

Abhishek

[mark141230]

Hi Ankur,

I have the same requirements and I follow your instruction but when I click the Submit button, instead of a response that the Request Item is created, mine is this.

 It is not the same as the output as yours.

[Omender Singh]

Hello,

Below video provides step by step process to accomplish this integration.

You can find the steps in detailed manner here  at my blog - Click Here

Do Mark it Helpful if it is helpful.