CSV/Excel Data imports via HTTPS method

[Narendra7]

Hi All,

I have read that we can import https files data into Servicenow from Data source. However, when I try to Load either https/http, I keep on getting Null records. Am I missing something here? Could someone please point me in right direction.

When I click on Test Load 20 Records and Load All records from Related Links, I am getting Null Records to the Import Set table. 

Status showing Loaded, however records are zero.

Why it is behaving like this ?

Thanks,

Narendra

[Narendra7 · Accepted solution]

Thanks Mark!! I figured out the problem. The problem is with file retrieval method. It is SFTP method not https method. After I change the retrieval method from https to sftp it worked for me. My initial understanding was wrong. Thanks for your support .