Custom field on journal?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-01-2025 04:02 AM
Hi!
Is it possible to have a custom field on journal that will be mandatory every time posting for example a work note?
E.g. the value for the custom field choosen every time posting will be correlated with the actual comment in work note?
Someone that did that?
Thanks
Johan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-01-2025 04:23 AM
Hi @Johan F H,
Yes, it is possible that we can create custom field journal type and apply the mandatory logic, if i understood your query correctly, else please share more details with some example.
About this correlation part, its difficult at first place becuase journal field's data passed to audit table(s) after record is saved, correlating the custom field value with audit table technically possible but not recomended.
-Thanks,
AshishKM
Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-01-2025 04:23 AM
Didn't get your requirement.
Please explain it with screenshots.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-03-2025 12:01 AM