Custom fields in User table

atlauren
Kilo Explorer

We have several org-specific fields stored in LDAP that we'd like to bring into ServiceNow.   They are likely to be commonly references in Incident Management. What do folks typically do in this situation?   Add fields to sys_user?   Extend sys_user?   Add an additional table and reference it specifically as needed?

 

(Note: The LDAP in this case is not Active Directory.)

 

Thanks,

Andrew

5 REPLIES 5

Community Alums
Not applicable

i will recommend the same which i recommended earlier 🙂 

 

Regards, Bharat