Resolved! How do I change the date for an Upgrade
How do I change the scheduled upgrade date?I need to push the Washington DC upgrade date.
Forum Posts
How to import bulk records in service mapping?
How to import bulk records in service mapping? is there any excel template needs to follow? and what all the fields required? and per the course I see that discovery starts when we click on view map, so should we need to configure discovery schedule ...
Resolved! Advance reference qualifier
ISSUE WITH ADVANCE REFERENCE QUALIFIER Created Advanced Reference Qualifier in Catalog Item (with variables 'group' and 'assigned')to fetch values of users only of selected group. But this is not workingNeeded help to solve this.
ui action
how to hide related list ui action based on current table conditions,like i have a button for another table,but that table is my related list,i want to hide that button based on the current table conditions
Calendar invite are not getting created directly on Google Calendar from ServiceNow
Hello All, I would like to know how can I directly create a calendar invite with "Yes" or "No" options instead of downloading and attaching the .ics files. I had tried the below steps and it generates the calendar invites with RSVP options but it h...
Trigger Email notification when approval is requested in RITM
I want trigger a email notification when approval is requested for RITM and the email should contain Requested for should be the requested for of the RITM Opened by should be the opened by of the RITM Priority, State and Short Description should be t...
Flow designer to find specific word in a cvs file coming from inbound mail
Greetings, I need a small help in finding solution for below A flow designer to perform below operations: 1. Read .cvs file from an inbound mail2. Find specific keyword from the file in a particular column say Data analysis3. Gather all the occurrenc...
how to send comments notification only for comments added through SP and SOW
Hi Experts, How to send additional comments notification only when the comments added through service portal and Service Operation Workspace not through the email replies or conversations. Thanks and Regards,Amala.
How does idea manager approve or reject idea?
So many changes in innovation it used to be idea managers approve or reject ideas are they moving from submitted state to create story for example?
Resolved! How to add new view under my request [service portal]
Hi, how to add new view to my request page in service portal ? currently we have open requests and closed requests, we want to add new view like in progress requests and resolved requests ? can anyone tell how to do this ?
How to send Glide Records after quering database from Script Include in JSON format
I have a requirement to Glide a table with specific conditions and result of that query ie records of that table should be returned in JSON Format.
How to get value from list type field in flow designer
Hi Community, I am using look up record in flow designer from this i have to compare in if both the value should be equal.but in if i am getting all values from that list in comma separated.example :- "record.values =X,Y,Z " but want to get only "re...
Reference field filter restrictions
Hi, We have a reference field on custom table when end user click on the reference field cannot able to perform the filter operations but admin can perform the filter operations. Please refer the attachment.How we can achieve this?
Rudimentary Things to Remember – Topic 3
Topic Name : Submit form without filling Mandatory fields Have you ever found yourself in a situation where you needed to save a form but couldn't because of mandatory fields left unfilled? It's a common frustration, but fret not! This article is h...
How can I generate the On-Call USER information in a tab on the Incident form?
Hello, I am in the process of building on-call schedules for each IT support groups in my organization. My intention is, depending on the Assignment Group that an Incident is assigned/routed to, generate a widget that will display the assignment gro...
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