I've been digging around the community and found a lot of SN-Jira posts but not the other way round. Our DEV team would like to fully automate Jira to SN specifically Change Requests. i.e. Create a change request and it go through start to finish fro...
Hi,In ATF how can i click on "Add" button mentioned into the screenshot. Please find the below screenshot: Please help me out how can we perform this by using the ATF test steps. Thanks,
Hi,By using the ATF i want to attach any file in the below mentioned screenshot please help me How? If it is not possible through then is there any work around please help me out on the same. Thanks
Hi All, I have below requirement....in report I want to show Assignment group is HR in condition and in witch if any incident have child incident then it should be also populate. please let me know what to do. Thanks & RegardsKP
hi i am trying to make use of the following commands to create interaction var facade = new sn_walkup.ExtPointUtil().loadExtension("InteractionFacade");facade.createInteraction(. is there any documentation on the facade command >?
To create a schedule job that runs on every monday and trigger the reminder notification (TO Reminder notification) as -1 week from created - we should sent it to Tech owner,2 weeks from created - we should sent it to Tech owner,3 weeks from created...
Posting question test
Posting question test
Hi AllI remember there was a web-site where you can order Service-Now branded t-shirts, cups, etc... I could not find the link. Is it still alive? Can you share the link please?Regards,
Hello, I noticed that a record that was associated to a workflow was deleted some time ago. I can easily create the record again but it generates a new Sys iD. This record is tied to a catalog item workflow to process that used the records previous S...
I am trying to implement a feature for Service Offering. In the incident form, the assignment group should be automatically populated from the support group of the service offering. When the service offering is changed in an incident, it needs to che...
Hello, We want to create a 3 way comments sync.If the additional comments are updated on the REQ then they should be cascaded to RITM and the SCTASK.If the additional comments are updated on the RITM then they should be cascaded to REQ and the SCTASK...
Hello Team, I would like to know, is there any other recommended KPIs for Vendor Management apart from the out-of-the-box. It might differ from each customer but is there any common recommendation on KPIs for Vendor Management. Some OOB KPIs obser...
Hello All , I have an UI Action button which Generates Session Key from beyond this Works well on UI but not on SOW Workspace , I see in the script they used glide dialogue window but seems it is deprecated I tired with Glide Model but it is not work...
Hi,I want to create a SLA report where it shows Actual elapsed percentage for a particular incident over a period of month.X axis needs to incident number and Y axis needs to be actual elapsed percentage, also I want group by option based on assigned...
