custom variable not visible in item->try view

chandan15
Tera Contributor

Hi All,

I have added normal HTML in a widget and added this to a custom variable->Widget. When I put it into try view, other variables are visible but not this one.

In Widget:-
<div>
  Service Catalog variable
  <button>Check button</button>
</div>

Variable:-

chandan15_0-1692271656093.png

 

 

Any one please help me on this how I can view something with that widget !!!!

3 REPLIES 3

Community Alums
Not applicable

@chandan15 --

 

Whatever you have implemented through widget it will show on portal view on on native view.
Please elaborate your requirement.

 

Thank you!

Sagar Pagar
Tera Patron

Hi @chandan15,

 

The widgets will be available for service portal not Native UI/ platform UI.

You need to create UI macro and add to Macro field. Then you can be able to view same thing in Native UI/ platform UI.

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar

The world works with ServiceNow

Hi @chandan15,

 

Have you looked into my comments? let me know if have any issues so far.


If my response helps to solve your issue. Kindly mark it as helpful/correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar

The world works with ServiceNow