custom variable not visible in item->try view
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08-17-2023 04:28 AM
Hi All,
I have added normal HTML in a widget and added this to a custom variable->Widget. When I put it into try view, other variables are visible but not this one.
In Widget:-
<div>
Service Catalog variable
<button>Check button</button>
</div>
Variable:-
Any one please help me on this how I can view something with that widget !!!!

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08-27-2023 10:23 PM
@chandan15 --
Whatever you have implemented through widget it will show on portal view on on native view.
Please elaborate your requirement.
Thank you!
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08-27-2023 10:35 PM
Hi @chandan15,
The widgets will be available for service portal not Native UI/ platform UI.
You need to create UI macro and add to Macro field. Then you can be able to view same thing in Native UI/ platform UI.
If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar
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08-28-2023 11:46 PM
Hi @chandan15,
Have you looked into my comments? let me know if have any issues so far.
If my response helps to solve your issue. Kindly mark it as helpful/correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar