Dashboard as a Default Landing Page

Snow Tomcal
Tera Expert

Hi All,

Before upgrading my instance to Washington DC, the default landing page for all users was the last dashboard they visited. Also all users was redirected to this dashboard when they clicked the logo on the banner. Now, after upgrading, the users are being redirected to a workspace instead (landing page and when clicking the banner icon).

Does anyone know how to fix it?

 

Thanks in advance:))

18 REPLIES 18

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Snow Tomcal 

 

You need to clear this property:

 

AGLearnNGrow_0-1742286323470.png

 

 

and if you click on Banner image it will back as per user preference.

 

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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@Dr Atul G- LNG 
I cleared the value but it is still redirecting to the workspace when clicking the icon

@Dr Atul G- LNG 
I replaced the value of this property with the below url - 
/now/nav/ui/classic/params/target/$pa_dashboard=<dashboard_sys_id> and it worked but now it's redirecting to the specific dashboard I chose instead of the last dashboard the user visited.

Hi @Snow Tomcal 

 

You need to update the user preferences:

 

AGLearnNGrow_0-1742287546254.png

 

AGLearnNGrow_1-1742287616422.png

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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