Dashboard as a Default Landing Page
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‎03-18-2025 12:58 AM
Hi All,
Before upgrading my instance to Washington DC, the default landing page for all users was the last dashboard they visited. Also all users was redirected to this dashboard when they clicked the logo on the banner. Now, after upgrading, the users are being redirected to a workspace instead (landing page and when clicking the banner icon).
Does anyone know how to fix it?
Thanks in advance:))
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‎03-18-2025 01:58 AM
is it happening for all users?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-18-2025 04:18 AM
@Ankur Bawiskar yes
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‎03-18-2025 02:20 AM
Hello @Snow Tomcal
Please update below User preferences - "ui16.last_visited_dashboard"
Set it to All to reflect for "All" for global changes to reflect for all the users.
Kindly mark my answer as helpful and accept solution if it helped you in anyway,
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwN
eEISQCY
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‎03-18-2025 04:20 AM
@Shivalika I can not find user preference like this
