Dashboard report links not working Properly
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‎11-19-2024 12:02 AM
When we try to access the Dashboard widget link in a new tab it displays the list of records for example: Incident. But for some users it is not visible, it shows no records to display even though the user has the required access. The filter link displays for the user like in the below image. For certain users Servicenow showing javascript:gs.dateGenerate(\'2023-02-06\,'\'08:00:00\') in the filter navigator which is not displaying the records. When we impersonate and check this from our end it is working fine.
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