Data policy not working on import set and load data

dharmesh rathod
Tera Contributor

Hello All,

 

Below are two data policies

 

Data Policy 1

 

dharmeshrathod_0-1721812833663.png



Data policy 2

 

dharmeshrathod_1-1721812876681.png

 

Still when I loaded the data through import set and load data the entries were created which should not happen as per the data policies

 

Attached both excel file of data and also data screenshot below

 

 

dharmeshrathod_3-1721813001321.png

 

4 REPLIES 4

Sandeep Rajput
Tera Patron
Tera Patron

@dharmesh rathod Please check if this condition applies in your case.

 

Screenshot 2024-07-24 at 3.56.30 PM.png

Thanks for your response but this has been verified and scope of the data policy and table is same, i.e. Global

Voona Rohila
Kilo Patron
Kilo Patron

Hi @dharmesh rathod 

You dont want to override the company and Level of service field from the data load when Catalog is true?


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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Yes correct, when Catalog true data entries should not happen