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Data to be pulled from Nexthink to ServiceNow, for Dashboard creation

AbdurRahmanSnow
Giga Guru

Good evening
We have a requirement to create a Dashboard, but before that, we need to pull data from Nexthink to ServiceNow.
We have got a documentation link to implement this. 

Will you please check what is the estimated time to implement this?

 

Dashboard creation - Data to be pulled from Nexthink to ServiceNow through below Integration setup

Exporter to ServiceNow CMDB | Nexthink Documentation

 

Please help and guide me on this. Is it easy to implement this?
@Ankur Bawiskar @Dr Atul G- LNG @Viraj Hudlikar 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @AbdurRahmanSnow 

Implementing an integration primarily depends on the technical team, process team, and client support. If the API is ready and there are no data-messaging issues, it can be completed quickly. Generally, I’ve seen it take around 2–3 weeks to set up the process.

Steps to follow:

  • Check API availability

  • Map Nexthink to ServiceNow tables

  • Define field-level mapping

  • Define value-level mapping

  • Build the flow (one-way or two-way integration)

  • Handle state/stage-level data changes

  • Ask the technical team to build the solution

  • Perform thorough testing

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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