DataDog To Servicenow Integration

VijayKummamuru
Tera Expert

Hi ,

 

I have configured Datadog  to servicenow integration following this document https://docs.datadoghq.com/integrations/servicenow/?tab=itomitsmintegration

 

I am able to get incidents from data dog pushed into servicenow ,but as per document State change, impact and urgency are bi directional . Servicenow is not updating State, impact and urgency in Datadog 

 

@DevE @itsm @integration 

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