Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Deactivate standard change template from the standard change catalog

Abc 26
Tera Expert

‎02-13-2024 05:15 AM

Hello Experts,

I want to implement the below scenario.

Deactivate standard change template from the standard change catalog if it has been not used in the last 3 months as there is no change associated to it.

 

Please help to implement the above with the best practice.

 

Thanks

0 Helpfuls
  • 437 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-13-2024 05:51 AM

Hi @Abc 26 

 

You can do via Flow Designer.

 

Trigger

 

Schedule

 

Action

Look up records and here is the logic which need to build ( I create Report)

LearnNGrowAtul_0-1707832270477.png

 

Look up for each record

 

Action

Active = False

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls