Trigger change notification incase all associated change task are closed

Abc 26
Tera Expert

‎02-13-2024 05:29 AM

Hello Experts,

 

I want to implement the scenario to trigger a remainder notification in every 5 days when all the change task associated with a change request has been closed.

what would be best practice to implement the above scenario .

 

Please help.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-13-2024 05:41 AM

Hi @Abc 26 

 

The best way is Flow Designer, low code / NO code. 

 

Baseline

 

https://www.servicenow.com/community/developer-forum/send-reminder-emails-through-flow/td-p/2752851

 

https://www.servicenow.com/community/developer-forum/scheduled-job-to-send-reminder-5-days-after-cre...

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