Decision Builder

[pukaushik]

I have created one Decision builder to set the Assignment group of RITM on behalf of Requested For's company. 
And I have core_company as my input in Decision builder and accordingly I have set the output and then I am calling the decision builder in my flow. But except me if anyone submits the ticket Assignment group appears to be empty. It is only setting group as per my company not working for anyone else.

Please guide me if i am missing something.

[Deepak Shaerma · Accepted solution]

Hi @pukaushik 

If this is the only issue: except me if anyone submits the ticket Assignment group appears to be empty

Check the Flow Properties that it sets as System User except for User who initiates the session.

If this helps you, please mark my response as Helpful and Accepted Solution. It will help other community members as well.
Regards,
Deepak Sharma

[prerna_sh]

Hi @pukaushik 

You need to select "Run all decisions that matches" in execution.

Check this: https://www.youtube.com/watch?v=YyaOdmMN8fg

If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna