Default Knowledge base selection on service portal based on Current user region

sravya vemula
Tera Contributor

I have a requirement which says - On the service portal users should see their respective Knowledge Base as the default selection when they access the Knowledge Page on the Portal. NA users will see their particular knowledge base and the same with APAC and LATAM. Users with no region will see a default knowledge base.

 

Can anybody what script to use to achieve this using server side script in widget editor ?

 

Thanks in advance.

6 REPLIES 6

Mark is suggesting that you close your original post in the architect forum before opening a duplicate post here.  

When you find that your post should be in a different forum you might be able to contact a moderator to move it.  But, usually quicker to close it yourself and create it in the new forum.

Hope this helps,

🙂

 

The issue is that you are wasting your own time as well as the time of the people helping you by posting the same question without mentioning the information already given. Work from the question you already asked or close the old one when you post it again.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark